legal | terms, conditions, policies
Go to: Medical Disclaimer
Go to: Terms & Conditions
Go to: Privacy Policy
Go to: California Resident Privacy
Go to: Store Return & Refund Policy
Go to: Health Reset Refund Policy
Go to: Product Shipment Policy
medical disclaimer
Effective Date: 1/1/2024
The Mismatch Method (Mismatch) is a multimedia service that uses publications, websites, videos, and software applications, including text, graphics, images, and digital media. This information is not intended to replace the services of trained health professionals or be a substitute for medical advice. Consult with your physician and other healthcare professionals to determine the appropriateness and safety of any of the provided information, recommendations, nutrition plans, and activities for your health situation. As part of this consultation, you should request medical clearance from your physician and other healthcare professionals prior to participating in Mismatch.
Mismatch is not a medical organization, and Mismatch creators and staff cannot provide you with medical advice or diagnosis. Mismatch is not intended to treat, diagnose, cure, or prevent any disease. Mismatch is not intended for use by minors, pregnant women, or individuals with any type of serious health condition. By choosing to participate in Mismatch, you expressly agree that engaging in health and fitness activities carries certain inherent and serious risks of bodily harm or injury, and that you voluntarily assume all known and unknown risks associated with these activities even if caused in whole or in part by the action, inaction, or negligence of Mismatch authors, creators, staff, or others. You further agree that Mismatch authors, creators and staff, as well as the Mismatch publisher Mind Over Body Media Group, Inc. and the publisher staff, bear no responsibility for any adverse effects resulting directly or indirectly from the provided information.
Human health is unique for each person based upon their distinct genetic information, existing health conditions, body composition, and physiological identity. As such, health and fitness results using Mismatch will vary from individual to individual, and no results from your use of Mismatch, stated or described in any portion or part of Mismatch, or understood or assumed by you, are neither
guaranteed nor should be expected.
Please email us at legal@theamazingprogram.com if you have questions or concerns regarding this disclaimer and we will attempt to answer your questions or resolve your concerns.
terms & conditions
Effective Date: 1/1/2024
These Terms and Conditions of Use (“terms”) of www.mismatchmethod.com (“site”), maintained and owned by Mind Over Body Media Group Inc. (“we” or “us” or "our"), govern your use of and access to the site and constitute a legally binding contract between you and us. If you do not accept the terms as stated, please discontinue the use of this website and its contents. By continuing to use this website you are accepting and are bound by the stated. We may amend any part of these terms at our discretion. If this occurs we will provide a notice on this site for amended versions of the terms which will include the date of publication.
The information included on this site and in our publications is for informational and educational purposes only. It is not intended to replace the services of trained health professionals or be a substitute for medical advice. Your use of this site, its publications, or its videos does not establish any type of patient-client relationship. Consult with your physician and other healthcare professionals to determine the appropriateness of any information on this site for your health situation. The information presented here is not a substitute for any type of professional advice. The publisher and the authors disclaim responsibility for any adverse effects resulting directly or indirectly from the information contained in Mismatch.
We provide current and updated content on this site as accurately as possible. We may change or update said content at any time at our discretion and depending upon circumstances. Specifically, we reserve the right to add, delete, or modify the content at any time. We also try our best to maintain the security of the site. We do not make any representation or provide a warranty of any kind regarding the accuracy or completeness of information on the site, or that site usage will be risk or error-free, uninterrupted, or secured. We strongly encourage all site visitors to take appropriate measures to protect themselves against malicious electronic threats.
All content on this site is controlled and operated by us. Users are expected to respect the laws and limit the use of any content on the site for personal purposes. Without prior written consent from us, users are prohibited from copying, modifying, reproducing, or using our site content in any way or for any purpose except use as stated and enforced by governing law.
Please email us at legal@theamazingprogram.com if you have questions or concerns regarding these terms and we will attempt to answer your questions or resolve your concerns.
privacy policy
Effective Date: 1/1/2024
We at Mind Over Body Media Group Inc. (“we” or “us”) know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policies.
By using or accessing Mismatch Method services or content (“services”) available via www.theamazingprogram.com (“site”) in any manner, you acknowledge that you accept the practices and policies outlined in this privacy policy (“policy”), and you hereby consent that we will collect, use, and share your information in the following ways.
What does this policy cover?
This policy covers our treatment of personally identifiable information (“PII”) that we gather when you are accessing or using our services, but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of PII from our users, as explained in more detail below, and we use this PII internally in connection with our services, including to personalize, provide, enhance, and improve our services. In certain cases, we may also share PII with third parties, but only as described below.
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at info@theamazingprogram.com.
As we are constantly improving our Services, from time to time we may need to change this policy, but we will alert you to changes by placing a notice via the services, or by sending you an email, or through some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the services, and you are still responsible for reading and understanding them. If you use the services after any changes to the policy have been posted, that you consent to all of changes made.
What Information do we collect?
Collecting information that you provide.
We receive and store any information you knowingly provide to us. Certain information may be required to register with us or to take advantage of our services. For example, through the registration process we will collect your name and email address.
We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses or email you about your use of the services. If you do not want to receive communications from us, please indicate your preference by emailing us at info@theamazingprogram.com or by following the opt-out instructions contained in such emails.
Information that we collect automatically.
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We may use this data to customize content for you that we believe will improve or enhance your use of the services based on your historical usage of the services. We may also use this data it to improve the services.
If you click on a link to a third-party website or service, such third party may also transmit cookies to you. This policy does not cover the use of cookies by any third parties, nor are we responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our site or services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.
Information collected from other websites and “Do Not Track” policy.
Through cookies we place on your browser or device, we may collect information about your online activity after you leave our services. Like other usage data we collect, this information allows us to improve the services and customize your experience using the services. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our services do not support “Do Not Track” requests at this time, which means that we may collect information about your online activity both while you are using the services and after you leave our services.
How we share information that we collect.
Intra-company sharing of collected information.
We will never rent or sell your PII in a personally identifiable form to anyone. We may share your information with our employees, advisors, and partners, but only as we expressly state in this policy. We may anonymize (also known as de-identifying) your PII so that you are not identified as an individual, and provide that information to our employees, advisers, and partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information), who may use such information to understand how often and in what ways people use our services so that they can assist us in improving and enhancing our services, and to provide you with an optimal online experience. We will never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual unless we have requested and received your explicit agreement to do so.
Analytics collection and sharing of information.
We may use third-party analytics, such as Google Analytics, to grow our business, to improve and develop our services, to monitor and analyze the use of the services, to aid our technical administration, to increase the functionality and user-friendliness of the services, and to verify that users have the authorization needed for us to process their requests. These analytics may collect and retain some information about you. For example, Google Analytics collects the IP address assigned to you on the date you use the services, but not your name or other PII. We do not combine the information generated through the use of analytics with your PII. Although analytics often place a persistent cookie on your web browser to identify you as a unique user the next time you use the services, the cookie can only be used by the analytics. If you do not wish the analytics to observe your use of the services as stated, please discontinue the use of this site and the services. By continuing to use the site and services you are accepting the analytics as described in this section of the policy.
Advertiser sharing of collected information.
We may allow advertisers and/or merchant partners (“advertisers”) to choose the demographic information of users who will see their advertisements and/or promotional offers, and you agree that we may provide any of the information we have collected from you to an advertiser in order for that advertiser to select the appropriate audience for those advertisements and/or offers. We may deliver a file to you through the services (known as a “web beacon”) from an ad network. Web beacons allow ad networks to provide anonymized, aggregated auditing, research, and reporting for us and for advertisers. Web beacons also enable ad networks to promote targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site. You may be able to opt out of web beacon tracking conducted by third parties through our services by adjusting the “Do Not Track” settings on your browser. Please be aware that we have no control over whether or how these third parties comply with “Do Not Track” requests.
Affiliated businesses sharing of collected information.
In certain situations, businesses or third-party websites we’re affiliated with may sell or provide products or services to you through or in connection with the services (either alone or jointly with us), including those businesses that themselves use the services. You can recognize when an affiliated business is associated with such a transaction or service, and we will share your PII with that affiliated business only to the extent that it is related to such transaction or service. Please be aware that we have no control over the privacy policies and practices of third-party websites or businesses. If you choose to take part in any transaction or service relating to affiliated businesses, please review all of the businesses’ privacy policies.
Agent sharing of collected information.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless expressly stated, the agents do not have any right to use the PII we share with them beyond what is necessary to assist us.
Use of collected user profiles and submissions.
Certain user profile information, including your username, name, location, and image content that you have uploaded to the services, may be displayed to other users to facilitate user interaction within the services or address your request for and use of our services. Please remember that any content you upload to your user profile, along with any PII or content that you voluntarily disclose online in a manner other users can view becomes publicly available, and can be collected and used by anyone.
Business transfer or sharing of collected information.
We may choose to buy or sell assets and may share or transfer PII in connection with the evaluation of and entry into such transactions. If we (or our assets) are acquired, or if we terminate our business, enter bankruptcy, or go through some other change of control, PII could be one of the assets transferred to or acquired by a third party.
Legal or protective sharing of collected information.
We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of our company, our employees, our users, or others.
Please email us at legal@theamazingprogram.com if you have questions or concerns regarding this policy and we will attempt to answer your questions or resolve your concerns.
California resident | data opt out policies
Effective Date: 1/1/2024
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights. Learn more about CCPA and your privacy rights.
We will never sell your personal information to third parties. Although the legal thresholds requiring our compliance with CCPA do not apply to the Mismatch Method, Mind Over Body Media Group Inc., or this website, we voluntarily adhere to this act. By clicking on the link below you can email us to request that we no longer collect and retain your personal information used to personalize your experience on our website or through other communications. For more information, view our Privacy Policy.
Click to request we not collect and retain your Personal Information.
store product return & refund policy
Effective Date: 1/1/2024
Product Refunds/Returns: We will refund your purchase price for damaged, defective, and misprinted Mismatch Method products. Refund claims must be submitted within 30 days of the product’s delivery to you. All claims deemed an error on our part are covered at our expense. To file a claim please email us at orders@theamazingprogram.com and we will provide instructions for the return of the product and reimbursement.
Lost In Transit: You may also file a claim for packages lost in transit. Lost claims must be submitted no later than 30 days after the estimated delivery date. All claims deemed an error on our part are covered at our expense. To file a claim for non-receipt of product please email us at orders@theamazingprogram.com and we will provide instructions for replacement.
Lost In Transit Claims Due to Wrong Address: If you provide an address considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable). When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days.
Your addresses and order history will be stored securely. You may update your address, email, phone number, and payment information by contacting us with your request at support@theamazingprogram.com.
If you have any return or refund questions or would like additional information, please contact us at support@theamazingprogram.com.
product shipment policy
Effective Date: 1/1/2024
Orders are shipped via USPS or UPS unless otherwise stated. Please allow 10 business days for delivery. Tracking information, when applicable, will be provided.
We process & ship orders on Monday through Friday, excluding holidays when the UPS (United Parcel Service) or USPS (United States Postal Service) is closed. Orders placed after 3:00 pm PST will be processed on the next business day (Mon-Friday) and then shipped.
Lost In Transit: You may also file a claim for packages lost in transit. Lost claims must be submitted no later than 30 days after the estimated delivery date. All claims deemed an error on our part are covered at our expense. To file a claim for non-receipt of product please email us at orders@theamazingprogram.com and we will provide instructions for replacement.
Lost In Transit Claims Due to Wrong Address - If you provide an address considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable). When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days.
Your addresses and order history will be stored securely. You may update your address, email, phone number, and payment information by contacting us with your request at support@theamazingprogram.com.
If you have any shipping questions or would like additional information, please contact us at support@theamazingprogram.com.